Privacy Policy

Effective Date: January 1, 2025

Peony & Rose, LLC (referred to as “we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We only collect basic contact information necessary to schedule appointments or respond to inquiries. This includes:

  • Name: To identify you.

  • Email Address: To communicate with you about your appointment or inquiry.

  • Phone Number: To confirm appointments or provide additional details if needed.

We do not collect or process payment information through our website.

How We Use Your Information

The information we collect is used for the following purposes:

  1. Scheduling Appointments: To coordinate rental services and confirm details.

  2. Communication: To respond to inquiries or provide updates regarding your rental.

  3. Customer Support: To address any questions or concerns you may have.

Sharing of Information

We value your privacy and do not sell, rent, or share your personal information with third parties, except in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website or conducting our business (e.g., appointment scheduling tools). These providers are required to protect your information and use it solely for the services they provide to us.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal processes.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. Cookies are small files stored on your device that help us recognize repeat visitors and improve our site’s functionality. You can control cookie settings through your web browser, though some features of the website may not function properly if cookies are disabled.

Your Rights

You have the right to:

  • Access and Update: Request access to the personal information we have about you and correct any inaccuracies.

  • Withdraw Consent: Withdraw your consent to our use of your personal information at any time by contacting us.

  • Request Deletion: Request the deletion of your personal information, subject to legal obligations.

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website and services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page, and the “Effective Date” at the top will be revised accordingly.